ibis Rotherham East - (M18 - M1) 2 نجمة

ملاحظة أراء العملاء (رأي ALL) 4.1/5 182 أراء

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ibis Rotherham East - (M18 - M1) - Image 1
ibis Rotherham East - (M18 - M1) - Image 2
ibis Rotherham East - (M18 - M1) - Image 3
ibis Rotherham East - (M18 - M1) - Image 4
Moorhead way, Bramley, na, S66 1YY ROTHERHAM, United Kingdom

الوصف

خدمات الفندق الإضافية

  • Free on-site parking for all hotel guests. Large carpark with CCTV in operation and APR camera

  • Pet-friendly hotel, with on-site facilities. Your treasured pet is welcome in most areas.

  • 4 fully-equipped meeting rooms which can accommodate 6 -25 delegates in the larger sized rooms

  • Restaurant is open 6pm - 10pm* serves 24 hour snacks also. Prices to suit most budgets.

  • 4 x electric Car charging points with parking spaces. CCTV in operation 24/7. ANPR cameras.

الإقامات المتوفرة لدينا

موقع الفندق

ibis Rotherham East - (M18 - M1)

Moorhead way, Bramley, na
S66 1YY ROTHERHAM
United Kingdom

نظام تحديد المواقع العالمي (GPS):53.4226, -1.25433

الهاتف
فاكس +44 1709 730444

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

FOGGS

Feeling peckish? You do not have to leave the hotel: inspired by the spirit of global adventure, the menu at Foggs is loaded with everyone favourites from tasty pizzas and salads to fragrant soups and diner-style comfort food.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.1/5  182 أراء

تقييم TripAdvisor  4.0/5  757 أراء

Nice hotel for a short break

ملاحظة Tripadvisor 4.0/5

Evvx16 تقييم TripAdvisor المعتمد

The last time we stayed here was over eight years ago, so was surprised how nice the reception area was and how much better the restaurant looked. Still basic tables and chairs, but brighter. We checked in and as we booked two nights, but one direct with the hotel and the other with Booking.com it caused a bit of a problem. The receptionist soon sorted us with a room for the two nights and put us on floor three. Saturday night at 9.45 a call came through on the mobile asking when we would be checking in. We told her that we were already checked in, but she asked if we could go down to reception to pay. My husband did and told her he expected to pay on leaving the next day, as he hadn’t heard from the girl who checked us in. She made him feel as though he was going to do a runner and was a bit abrupt, not as friendly as the one who checked us in. Our room was clean, bathroom clean, but it did have a faint smell from the sink. We think this must be one of the refurbished rooms, after reading comments on how some are. It can be a bit noisy with the window open and we did have guest on our floor talking outside in the corridor for a bit. Breakfast was continental or hot, the croissants were hard and dry, so not worth having. The hot food never ran out and a good choice, eggs done on order. The pub next door is closed for refurbishment and will be open on the 7th June. Morrisons is just a short walk away. All the staff was friendly and helpful, apart from the person on Saturday night who was a bit abrupt about us paying. It looks like there was a miscommunication from the one who checked us in to the one on Saturday night.

Dear Valued Guest, Thank you for choosing to stay with us again after eight years, and for taking the time to provide detailed feedback about your recent experience. We're thrilled to hear that you noticed improvements in our reception area and restaurant since your last visit. We apologize for the confusion during check-in and any inconvenience caused by the miscommunication regarding payment. Your feedback about the receptionist's demeanor will be addressed with our team to ensure a consistent level of friendliness and professionalism. We're glad to hear that you found your room clean, although we apologize for the faint smell from the sink. We'll investigate and address this issue promptly. Additionally, we appreciate your feedback about the noise level and breakfast offerings, and we'll strive to make necessary improvements. Thank you for acknowledging the friendliness and helpfulness of our staff, except for the incident on Saturday night. Rest assured, we'll use your feedback to improve our service delivery. We hope to have the opportunity to welcome you back for a more seamless and enjoyable stay in the future. Kind regards,

Mum was happy

ملاحظة Tripadvisor 5.0/5

Oldbiddycyclist تقييم TripAdvisor المعتمد

It was clean and pleasant. Our room faced the busy road, but the noise was not intrusive, even with the window open. The staff were friendly and helpful and happily provided extra milks when we asked for them. We had fish and chips for dinner and the food was good, the chips particularly, and the portions were large, so we were full when we finished! It was a special weekend for my mum who is 88. She really enjoyed her stay there. We felt safe and comfortable. We would definitely stay there again.

What a shocker. Avoid

ملاحظة Tripadvisor 1.0/5

908DavidG تقييم TripAdvisor المعتمد

I stay in hotels over 100 nights per year. I visit the area frequently from the U S to see family but this was my first and last stay at this hotel. My room was the worst I have encountered in over 20 years and was really a dump. Shame on Ibis and Accor. Other ibis hotels in the region are good. Just close this down and refurbish and you will be good moving forward as in a good location.

Thank you for taking the time to share your feedback. I am deeply sorry to hear about your disappointing experience at our hotel. Given your extensive experience with hotels, your feedback is particularly concerning, and it underscores the need for us to enhance our facilities and services. Please know that we are committed to ongoing refurbishments and improvements to address areas that do not meet our standards or the expectations of our guests. We continuously assess and update our facilities to ensure that each guest has a comfortable and enjoyable stay. While a complete closure for refurbishment is not in our plans, we are dedicated to making necessary upgrades regularly. I sincerely apologize that your room was not up to the standard you should expect from us. We take your comments seriously and will use them to guide our improvement efforts. Although you've indicated this might be your last stay with us, I hope you will consider giving us another opportunity to prove our commitment to your comfort and satisfaction. Please feel free to reach out directly if you wish to discuss this further or have any more suggestions.

Quality service and friendly staff

ملاحظة Tripadvisor 5.0/5

dmX7144ZO تقييم TripAdvisor المعتمد

Excellent facilities Very friendly staff Special thanks to carol team leader for her service and friendly nature Appreciated!

Thank you for your wonderful feedback! I'm thrilled to hear that you had an excellent experience at our hotel and that you found our facilities to your liking. It's also fantastic to hear that our staff, especially Carol, provided you with friendly and exceptional service. I'll make sure to pass on your kind words to Carol and the rest of our team. Feedback like yours is incredibly motivating for us, and it's always great to recognize the hard work and dedication of our staff members. We appreciate your recognition of our efforts and hope to welcome you back for another fantastic stay in the future! Warm regards,

Avoid if you are disabled!

ملاحظة Tripadvisor 1.0/5

Curiosity21238826295 تقييم TripAdvisor المعتمد

Avoid if you are disabled. My niece was told she was not allowed to have her mobility aid in her room and as a result was unable to leave her room. Her assistance dog was forbidden from being in the areas where food was served despite assistance dogs being legally allowed to accompany their users! The staff member's attitude was shocking. Rude, dismissive and unhelpful. My niece was left feeling humiliated and vulnerable. It was truly shocking. I would give minus stars if it was possible. Urgent staff training on disability discrimination is needed here.

I am deeply troubled and sincerely sorry to read about the experience your niece had at our hotel. This is certainly not the level of service or understanding that we strive to provide, and it is clear we have failed significantly in this instance. I apologize unreservedly for the way your niece was treated, the misinformation provided regarding her mobility aid and assistance dog, and any distress this caused her. Please be assured, we take this feedback very seriously. We are committed to providing a welcoming and accessible environment for all guests, including those with disabilities. I will personally ensure that all staff undergo comprehensive training to better understand and adhere to the legal rights of guests with assistance needs and to improve our overall approach to hospitality and inclusivity. Again, I am very sorry for what has occurred. I would appreciate the opportunity to speak with you or your niece directly to address this matter thoroughly and to discuss how we can make amends. We are committed to ensuring this does not happen again and to restoring your faith in our hotel. Warm regards,

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

  • 60 أراء 9.2/10 الموقع
  • 182 أراء 5.6/10 الغرفة
  • 194 أراء 9.2/10 الخدمة
  • 89 أراء 4.5/10 مستوى النظافة
  • 54 أراء 5.9/10 الإفطار

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يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.